Automations That Actually Get Sh*t Done

Streamline, simplify, and scale your service business with CRM automation tools designed to save you hours, win more jobs, and stop leads from slipping through the cracks.

What Are BananaWorks Automations?

Automations built and customised by BananaWorks for your business. Run smart workflows behind the scenes so your business keeps moving even when you’re off the tools. From lead nurturing to job completion follow-ups, we automate the admin so you can focus on what you do best.

What Can You Automate?


  • Lead Follow-Up: Instant SMS, email, or voicemail reply when someone makes contact.
  • Appointment Reminders: Confirmations and reminders reduce no-shows automatically.
  • Pipeline Progression: Move deals from ‘new’ to ‘won’ without manual input.
  • Review Requests: After job completion, trigger automated 5-star review requests.
  • Reactivation Campaigns: Bring old clients back with timed check-ins and offers.
  • Team Alerts: Internal SMS or email when leads go cold or tasks need action.

How It Works

  • Map your customer journey – from first enquiry to final invoice.
  • Build automations – using smart triggers, tags, and timing.
  • Let it run – while you keep working without dropping the ball.

Why Automations Matter

  • Save Time: Free up hours by cutting manual admin.
  • Win More Jobs: Respond faster and stay top of mind.
  • Keep It Consistent: Every customer gets the same professional experience.
  • No Missed Leads: Every enquiry, task, and follow-up is tracked and done.

Who’s It For?

If you run a service-based business and you’re juggling quotes, calls, and follow-ups, these tools were made for you.

  • Electricians, plumbers, landscapers & tradies
  • Health & wellness professionals
  • Coaches, consultants, and service providers
  • Small businesses ready to scale without burnout

Frequently Asked Questions

What are CRM automations?

They’re automated workflows inside your CRM that handle repetitive tasks like messaging, reminders, pipeline moves, and follow-ups—saving you time and hassle.

Can this work for a small team or solo operator?

Absolutely. Automations are like having a digital assistant that works 24/7, no matter how big or small your business is.