Never Miss a Job to a Missed Call Again
Turn missed calls into instant conversations with BananaWorks’ smart Missed Call Text Back (MCTB) system. Perfect for tradies, clinics, and local service providers.
How Missed Call Text Back Works
- Someone calls your business.
- If you can’t answer, our system detects the missed call instantly.
- A custom SMS reply is sent within seconds, e.g., “Hey! Sorry we missed you. How can we help?”
- The customer replies and the conversation is logged in your CRM.
- You follow up when you can, or let your automation handle it.
Why MCTB is a Game-Changer
Benefits
- Capture leads even when you can’t answer the phone.
- Look professional and responsive 24/7.
- Reduce lost jobs to competitors.
- Boost bookings with direct links in replies.
- Free up mental space and stay organised.
Customisation Options
- Personalised auto-replies.
- Send booking or quote form links.
- Tag callers in your CRM pipeline.
- Trigger automated follow-up workflows.
- Filter messages by time of day or call type.
Frequently Asked Questions
Does it work with my current phone number?
Yes! We can connect to your existing number or provide a dedicated CRM number.
Can I customise the messages?
Absolutely. You can edit them anytime, or we’ll help craft perfect replies for you.
Can it fully automate follow-ups?
Yes. We can automate replies, booking flows, and even reminders.
How much does it cost?
Plans start from just $50/week. Ask about bundles with other CRM tools.