Automated Review Management for Tradies & Local Businesses

Looking to get more Google reviews, show up higher in search, and build trust with new customers — all without lifting a finger?

Learn more

BananaWorks’ automated Reputation & Review tool helps tradies, coaches, and local service businesses get consistent 5-star reviews using smart, set-and-forget follow-up systems. It’s the easiest way to turn happy customers into your best salespeople.

What Is Reputation & Review Automation?

Benefits

  • Sends automated review requests via SMS or email
  • Integrates with Google and Facebook for public feedback
  • Flags negative feedback for private resolution
  • Tracks reviews and responses in one simple dashboard

How It Works

  • Connects to your CRM or job pipeline
  • Sends automated review requests after each job
  • Encourages happy clients to leave 5-star reviews
  • Filters negative feedback before it goes public
  • Lets you reply manually or automatically

Why Reviews Matter for Local Businesses

  • 90% of customers read reviews before hiring
  • Improves local SEO and Google visibility
  • Drives more trust, more calls, more bookings
  • Helps you stand out from less credible competitors

What It’s Good For

  • Tradies and contractors wanting more Google reviews
  • Local business owners tired of chasing testimonials
  • Consultants and service pros building a digital reputation
  • Anyone wanting more leads without more marketing

Works Brilliantly For:

  • Plumbers, sparkies, chippies
  • Landscapers, roofers, painters
  • Coaches, consultants, personal trainers
  • Local services across Mornington Peninsula & VIC

Frequently Asked Questions

What is automated review management?

A system that sends review requests to your customers after a job, then collects, filters, and responds to reviews automatically — boosting your reputation and search rankings without manual effort.

Why are reviews important for local businesses?

Because they influence buying decisions, improve your visibility on Google, and build trust before a prospect even contacts you.

Can I reply to reviews from inside the platform?

Yes — you can reply manually or set up smart auto-responses. Everything’s in one place.