Surveys for Business

Get honest feedback, qualify leads instantly, and uncover exactly what your customers want, all with easy-to-build, fully automated surveys that plug straight into your CRM.

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Why BananaWorks Surveys Are a Game-Changer

Whether you’re a tradie in Mornington, a coach in Sydney, or a local service provider anywhere in Australia, knowing exactly what your customers are thinking can be the difference between a good year and a record-breaking one. BananaWorks Surveys give you real, usable insights without the guesswork.

From customer feedback surveys to lead qualification forms, you can gather the info you need and put it straight to work in your business.

What You Can Do with BananaWorks Surveys

Customer Feedback Surveys

Find out what clients loved, what they’d change, and how to keep them coming back.

Lead Qualification Surveys

Score leads before you pick up the phone so you only chase the ones worth chasing.

Market Research Surveys

Test new ideas, price points, or services before you invest big money.

Onboarding Questionnaires

Collect key client details in one smooth, branded process.

Net Promoter Score (NPS)

Identify your raving fans and catch at-risk customers early.

How It Works

  1. Build: Use the drag-and-drop survey builder to create multiple-choice, rating scales, sliders, or text-answer questions.
  2. Embed or Share: Add to your website, send via SMS, email, or trigger automatically through your CRM workflows.
  3. Collect Responses: All responses feed directly into your CRM, no manual data entry, no extra tools.
  4. Trigger Automation: Route responses to different follow-up paths based on answers. Personalised, timely responses, every time.

Why It Matters

  • Improve your service with targeted feedback
  • Save hours by pre-qualifying leads automatically
  • Spot gaps in your offering before competitors do
  • Deliver a personalised, frictionless customer experience

Who Should Be Using This?

If you run a service-based business in Australia, BananaWorks Surveys can save you time, improve your client experience, and boost your bottom line.

  • Tradies: Qualify job leads without phone tag.
  • Coaches & Consultants: Onboard clients seamlessly.
  • Real Estate & Finance Pros: Gather crucial client info upfront.
  • Local Business Owners: Improve customer loyalty and reviews.

Frequently Asked Questions

Do I need tech skills to create surveys?

Nope! The builder is drag-and-drop simple. If you can send an email, you can create a survey.

Will surveys work on mobile?

Absolutely. All surveys are fully responsive and look great on any device.

Can I automate follow-ups based on answers?

Yes! BananaWorks Surveys integrate directly with your CRM workflows so you can send tailored follow-ups instantly.